Kamar
Bakrin: Kamar arrived at school and on the first day broke
a leg. Literally. A basketball fanatic, he twisted his ankle
on the court on day one and then walked three blocks to
school on crutches for the next two months in snow, sleet,
and sub-zero temperatures. A chartered accountant (CPA equivalent
from the British side of the planet) turned consultant,
Kamar was probably the most driven friend in our batch.
Ken, Arno, and I were content and easy-going. If we did
well, we did well; and if we didn’t, it was okay—disappointing,
but still okay.
Kamar
had to make an impact, had to make a difference. He wasn’t
hungry in the twentish sense of the word, nor ambitious.
Kamar was angry. School was just one outlet where he could
vent his anger and gain the respect we knew he deserved.
We joked about his desire to turn down an offer from McKinsey
since they had made the mistake of telling him he was not
good enough for their domestic practice in his life prior
to B-school. He went ahead and did just that before joining
Boston Consulting Group in Boston. Five years later, he
is now the Deputy Managing Director of a large telecom operator
in Nigeria.
Arno
Goboyan: Arno and I had really met the first time when he
was dying for a smoke and I needed some fresh air. We had
run into each other a number of times before, including
at the exemption exam for corporate finance, but it took
a drizzly evening by Uris Deli for the introductions to
happen. I think if the French had Bond (“The name
is Bond, James Bond”), he would probably look like
Arno. That is the easiest way to describe him. Tall, dark,
with a slight French accent and a touch of class, packaged
very well together as a loyal friend. By the time we traveled
our individual paths to business school, he was financially
comfortable enough to be bored. He had made his killing
and was looking for something different and exciting. Superficiality
in ideas, ideals, and people irritated him and he liked
his friends to be just as sophisticated as himself. Arno
joined Credit Suisse First Boston in London immediately
after school and now runs an M&A advisory firm in Paris.
Ken
Bates: Ken was the most mature and stable member of our group.
A father of four kids and a forestry major from the seventies,
at 42 he was also the oldest member of the team. Tall and
slim like Arno, Ken had a more weathered face blessed with
deep smiling eyes. He enjoyed telling people that he was
not related to Norman Bates of “Psycho” fame.
As with Arno, we had run into each other a few times in
class discussions. It took a moment in the printers’
room when I passed him a draft of my article for Bottom
Line, our school newspaper, and he was hooked. Then followed
numerous attempts to produce “Harvey,” the Mary
Ellen Chase play about the six-foot invisible rabbit, which
brought us even closer. Ken was a deeply religious man and
to a great extent, our faith, strength or lack of it, brought
and kept us together before, during, and after Avicena.
Ken went back to rejoin Hudson River Inlay as its president
before taking charge of a global young professionals’
organization sponsored and run by his church. As our first
beta customer, we relied heavily on him as a second pair
of well-grounded eyes. Over the last five years Ken has
now turned into a Turnarounds specialist and is busy creating
value as a CEO with a small business in Florida.
Syed
Saboor: I have never known anyone who has actually met Jennifer
Lopez besides Saboor. They shared the same gym a few streets
away from Saboor’s office in lower Manhattan. Fawzia’s
first cousin, Saboor Bhai (Urdu for “elder brother”),
as we lovingly called him, picked us up and dropped us off
at airports, chose our apartments, negotiated our leases,
taught us how to cross the street, catch the subway, order
take-out, shop, do our groceries, and walk and live in New
York like a New Yorker. Saboor was one of the first investors
in Avicena, the first outsider to see the business plan,
and the most frequently used sounding board for product
ideas, pitches, and strategy outside of our management team.
He and Sadia, his wife, still run our favorite crashing
spot outside of our home in Westchester County, New York.
Ralph
Biggadike: I had heard good things about Ralph before I walked
into my first TMP class (short for “Top Management
Processes”). A group president from Becktin &
Dickinson, the needle manufacturing firm, Ralph was a born
teacher. We took Strategy and TMP with him. With anyone
else, both would have been fluff subjects. With Ralph, they
turned into power Tuesdays as he took a group of 30 students
and taught them to think and act like general managers.
Ralph was also one of the first professors to second the
business plan, the only teacher who agreed to come on board
as a faculty advisor. He went on to win the Distinguished
Teaching Award the same year and received a standing ovation
from his students during our commencement ceremony. He still
inspires future general managers at the business school
in New York.
Aleph Inc: A technology solutions company based in Santa Ana,
California that acted as our incubator as well as Fawzia’s
employer. Aleph provided office space in Santa Ana and Karachi,
development and administrative talent in both offices, management
expertise and customer introductions on the West Coast,
and funding and financing support on an as- and when-needed
basis. Without them there wouldn’t be an Avicena to
look back at and write a book about. We also collaborated
on a number of non-Avicena projects. The fall of Avicena,
the technology meltdown, and the recession in California
hit Aleph very hard and its team was downsized dramatically
within six months of May 2001.
Denise
Davies: VP Operations at Aleph Responsible for running the
California offices, payroll, marketing, business development,
and technology project management from her offices in Karachi
and Santa Ana. Among her many talents, Denise made a mean
morning shake, churned out proposals and contracts at an
inhuman pace, was a great babysitter (for Amin, our son,
as well as other pseudo-adults in the Avicena-Aleph team)
and shared our passion for early-morning walks off the creek
in Newport Beach. Denise recently fell off the map and disappeared
completely from our lives except for occasional email exchanges
with Fawzia.
Fahad
& Appsys: Back-end development team in Karachi. Fahad,
a former star student from my computer science teaching
days, became an owner of a small specialized shop that built
the Java engine behind Avicena’s front end. Fahad
still owns Appsys and still operates it from the same premises
he had during Avicena days.
Aleph
Karachi: Front-end development team. Aleph Karachi took primary
responsibility for getting our platform out. They did the
front end, hosting, quality assurance, and technology integration
with Fahad’s work.
Ashar
Zaidi: Offshore Project Manager and my right-hand man in
Pakistan. Just like Fahad, Ashar was also an ex student
and colleague from consulting days. Combine the passion
of a fire-breathing mullah, the tenacity of a pit bull,
and the drive of a Pratt and Whitney engine and you would
have the package that is Ashar. Point him in the right direction,
light his fire, and let him go. I asked him to dump his
permanent position and give the startup lifestyle a shot
and he agreed. He now works as the channel sales manager
for Intel in Pakistan.
Sharleen
Ghauri: Content Editor. Ashar’s first hire brought
in to take over content responsibilities. Sharleen took
over course development and content work so that Ashar could
move on to technology and execution responsibilities. Where
Ashar was nitro for our team, Sharleen became the stabilizer.
Two years after Avicena crashed and burned, Ashar and Sharleen
got married and now live happily ever after in Lahore where
Sharleen looks after Intel’s education initiative
in Pakistan.
Dylan Steeg, Joe Rooney, Whiskey Ken, Carlos Desmaras, Ken
Craddock: Friends,
class, and group mates from Columbia Business School now
working in New York, northern California, and Japan. Dylan
came from an engineering background and went back to work
for a VC firm back west. Joe came from operations and took
up a not-for-profit role after school. Whiskey Ken came
from Japan and actually went back to start his own show
in Tokyo. We crossed roads during our presentation to Sakura
and have stayed in touch. Ken is now the CFO for Lands’
End in Japan. Carlos came from investment banking and, like
me, used the school to polish his business plan for his
personal venture. He stayed with it for a year before joining
a power company first in Louisiana and then New Jersey.
He is now back with his pre-business-school employer in
New York. Ken Craddock was John Whitney’s research
assistant and a history major at Columbia. We clicked from
the first day we met and Ken’s working space became
the shelter I would drift to when I found myself at school
long after graduation.
Cluster
X: Class of 60 students with whom I started business
school and who stayed together for the first two terms.
TMP
Group: Classmates from Top Management Processes,
the Ralph Biggadike course.
Pearson
Contact: Business Development contact. Senior executive at
a Pearson subsidiary we met when we wrote the Pearson Strategic
Investment proposal.
Manufacturers
Bank: Beta customer. A wholly owned subsidiary of Sakura
Bank in Los Angeles that was initially pitched on the Bank
Exchange idea by Aleph and later agreed to become a beta
customer for Avicena.
Chescore
Capital: VC firm operating out of Dubai and focusing on regional
investment opportunities from UAE. Moez Muzaffari was the
managing partner for Chescore and the key person with whom
we dealt during the first half of 2001. He died of a heart
attack around the same time he had promised we would get
a decision out of Chescore. Chescore continues to run the
offset6 fund out of Dubai.
Reema
Faquih: My first cousin from Bombay, a chartered accountant7
with four years of business advisory and assurance experience
with Andersen Worldwide in India. Reema joined when we were
dying as a business and devoted triage-style effort and
countless hours to save what we had created over two years.
Without her support and help, I would have given up much
sooner. With her, the last two months before we pulled the
shutters down became the most productive time we spent in
California. After Avicena she went back to India to work
for a non-profit that educates street children. Reema just
graduated from NYU’s Masters in Public Administration
program.
Professors and courses ‘
John
Whitney taught “In Search of a Perfect Prince,”
a self-awareness course that used Shakespearian plays as
a backdrop for analyzing leadership crisis. Bruce Greenwald taught the always in-demand “Economics of Strategic
Behavior” that finally answered my question about
why some businesses make money without really trying while
others turn into financial black holes. Glenn Hubbard introduced
“Entrepreneurial Finance,” a study of 12 business
plans and new ventures that focused on funding, valuation,
the investment term sheet, launches, and growth challenges.
Don Sexton led “International Marketing” and
“Advertising Strategy,” two courses that provided
the mental soup, frameworks, inspiration, and assignments
from which the original business plan for Avicena emerged.
Laura Resnikoff taught ”Turnaround Management,”
a course that walked through the essential skills required
to save dying companies.